Membership Request

Cancelling your membership:

Canceling your membership would subject you to enrollment fees and any new membership rates and agreement if you decide to return to the center at a later date.

We require 30 days notice for cancellation, which means that you are responsible for any payments that occur within 30 days of your request to cancel.

All fees and outstanding dues must be paid in order for the cancellation to take effect.

Freezing your Membership:

Option 1: You may freeze for a fee of $5.00/bi-weekly automatic payments. You may request to freeze your membership for a minimum of 4 weeks  and a maximum of 12 months.  After 12 months, your membership will automatically restart.

Option 2: You may freeze for a fee of $25 if your primary residence is more than 30 miles from the center or medical leave. The maximum period for the one-time freeze fee is 12 months. Verification may be required.

*Please note:

– You will receive a confirmation email from a team member once your request has been processed. Response and process times are 2 to 3 days and may vary slightly due to weekends, holidays, or periods of higher volume.

– There is no freeze fee for our Medicare partner members (Silver Sneakers, Active and Fit, Silver and Fit, Renew Active, FitOn Health).