General

How much is the gym guest fee?

The non member guest fee is $20 and is good for the entire day.  The non member guest fee for the week is $45. 

The non member guest fee for Kids ages: 3 – 15 is $5  

Kids ages: 2 and younger are free.

Do you offer a free trial gym pass?

Yes! We offer a VIP experience for first-time local guests. It’s a great way to explore the club, try out our amenities, and experience everything we have to offer.

Do you offer short term passes or gym memberships?

Yes, we offer temporary week and monthly passes. You will need to stop into the facility during staffed hours to purchase.

How do I update my personal information, billing, and/or make payments?

You may update personal and/or billing information by downloading the Murphy Health & Fitness app. To find the links to download the app are here –  http://murphyhealthandfitness.com/murphy-health-fitness-app/

How old do you need to be to have a gym membership?

To purchase an individual gym membership, you must be at least 16 years of age.  

How old do you have to be to work out or be in the Fitness Area?

A child, age 12-15,  is eligible to be added to a guardian’s gym membership, however, must be accompanied by a parent or guardian at all times.  Members 16 years of age or older may work out on their own. 

Does your gym have a pool?

Murphy Health & Fitness has an indoor pool that is open year round. Our gym’s indoor pool measures 25 meters with depths ranging from three-to-ten feet with an additional zero entry kiddie pool.

Do you offer lap swimming & aquatic fitness classes?

We do! The indoor aquatics center at Murphy Health & Fitness offers recreational swimming, lap swimming, water aerobics, H2O HIIT, and water arthritis classes. Check our aquatics schedule here.

Do you offer swim lessons?

We do not offer swim lessons. 

Can I workout without a shirt on or in flipflops?

No.  You must always wear a shirt in the fitness areas with close toed shoes at all times.  

I lost my barcode tag, how do I get another one?

Your barcode is in the Murphy Health & Fitness app. To find the links to download the app are here – http://murphyhealthandfitness.com/murphy-health-fitness-app/

Also, the Service Desk staff can issue you a new barcode free of charge.

What should I do if a piece of equipment is broken or an area of the gym is dirty?

Our first priority is keeping our gyms as clean and functional as possible. Please visit the Service desk and report your concern so that it may be addressed. You may also report any concerns by contacting the club by phone or email. 

Does Murphy Health & Fitness offer 24/7 gym access?

Yes, active members enjoy 24/7 access to the gym using their personal key fob or barcode from the Murphy Health & Fitness app. This gives you the freedom to work out anytime — mornings, evenings, or weekends.

Can I bring a guest with me after staffed hours?

24/7 gym access is for active members ONLY.

Gym Members are prohibited from allowing unauthorized guests to enter.  Gym Members who violate this rule and allow unauthorized guests to enter after hours will be fined as follows:   

1st Violation: $50 fine 

2nd Violation: $100 fine and gym membership revoked. 

The Club will contact law enforcement and prosecute unauthorized guests with trespassing!

If I have a question about an exercise machine or working out a certain muscle group, who should I ask?

Any of our staff members are happy to help you answer any questions you may have. 

Do you offer senior fitness gym memberships?

At Murphy Health & Fitness, we’re proud to offer a range of fitness options tailored for seniors, making it easier than ever to stay active and healthy. We accept a variety of senior wellness programs, including Silver Sneakers, Silver & Fit, Renew Active, Fit On Health, AARP Medicare Supplement, Mutually Well, and Fitness Your Way.

Our supportive environment and diverse offerings ensure that you can find activities that suit your fitness level and interests, all while connecting with a community that shares your wellness goals. Whether you’re looking to build strength, improve flexibility, or simply enjoy staying active, we’re here to help you thrive well into your golden years!

What brand of equipment does the gym carry?

We are committed to providing our members with the latest, most advanced fitness equipment available. Our facility features cutting-edge machines from industry-leading global manufacturers, including Matrix, Precor, Core Health & Fitness, Hoist, and True Fitness.

What recovery tools are offered?

All gym members enjoy access to our dry sauna, perfect for relaxing muscles and unwinding after a workout. Premium members also have access to additional recovery tools, including our hydromassage loungers for soothing muscle tension and the Theragun Pro for targeted deep tissue relief. Whether you’re recovering from a tough workout or just need to relax, we’ve got you covered!

Do you offer childcare?

The club does not offer childcare or kids club.

Is there a pool?

Yes, we have a pool. For more information: https://murphyhealthandfitness.com/aquatics/

Murphy Health & Fitness Gym Membership

What is Zenoti?

Zenoti is the billing company for all locations.

 

Can I purchase a gym membership online?

Yes. Click here to view the different gym membership options and conveniently join online – https://murphyhealthandfitness.com/#memberships

How do I schedule my New Member Orientation?

Call Murphy Health & Fitness, visit the Service Desk, or schedule it directly from the app –

Murphy Health & Fitness App

What are the contract regulations?

Please read your agreement – this outlines the fees, rules and regulations of your gym membership. You can view your agreement on the Murphy Health & Fitness app. Download the app here –  http://murphyhealthandfitness.com/murphy-health-fitness-app/

What is the Annual Fee and how much is it?

The annual fee is $49.99/year and is billed 28 days after a new gym member enrolls and on the same date each year thereafter.  The fee is used to make facility improvements. 

 

Is there a fee for using a credit or debit card for membership payments?

Starting in September 2025,  automatic membership payments processed by debit or credit card will include a $2.00 service fee per transaction. You can easily avoid this fee by switching your billing to your checking account.

This adjustment occurs automatically—if your primary billing method changes, the service fee will be updated accordingly. 

You can update your billing information at any time by calling us, visiting the center, or using our new app. If you have questions, we’re always happy to help by phone, email, or in person.

Thank you for your understanding and for being part of our fitness family!

 

Can I add a dependent to my gym membership?

Yes if the dependent is 18 or younger and the parent/guardian is a premium member. The cost is $8 bi-weekly added to the draft. 

What happens once my initial agreement expires?

If you choose a gym membership option with a term agreement, once that agreement expires, your gym membership and payments will continue on a month-to-month basis. 

 

Can I freeze my gym membership?

To submit a freeze request, click here – http://murphyhealthandfitness.com/freeze-or-cancel/

How do I cancel my gym membership?

To submit a freeze request, click here – http://murphyhealthandfitness.com/freeze-or-cancel/

Do you have a gym membership forgiveness policy?

Yes, if your gym membership is over 60 days past due, and we want to help you get back on track with a special offer.

Offer Details:

  • 100% Past-Due Balance Forgiveness: We’re offering to forgive your entire past-due balance, giving you a fresh start with us.

This offer is only available for a limited time, so please let us know if you’d like to take advantage of it as soon as possible. If we don’t hear from you, your account may be turned over to collections.

Do you have summer memberships?

Murphy Health and Fitness will not be offering short term summer memberships in 2026. For community members and out of town visitors requesting a membership for the summer, you may join on our premium membership for just $15.98 bi weekly and cancel at any time with a 30 day notice.

Our pay-by-month in club rate is $75.

Murphy Health & Fitness Personal Training

Can I bring my own personal trainer to the gym?

No. For your own safety, we provide trainers who are certified and allowed to work in our gyms. Our own Certified Personal Trainers would be happy to help you with any of your needs. 

What exactly do personal trainers do?

Trainers can help you assess your current fitness and health levels and develop a personalized plan to meet your needs and goals. Having a trainer helps people stay motivated, have clear goals and check points, and make sure they are exercising properly to meet their personal goals. 

How do I know what personal trainer is right for me?

We have many trainers with different backgrounds, specializations, and expertise to fit the specific needs of members. Our General Managers are more than happy to help you find a personal trainer that is right for you. 

How do I schedule my personal training sessions?

Once you have chosen a personal trainer to work with, they will meet with you and set up a schedule that is best for you. You may also visit any of our locations and ask to speak with a membership counselor or personal trainer to meet for an initial consultation. 

How do I cancel a personal training appointment?

To cancel or change an appointment time, please contact your trainer or your club 24 hours in advance, or as soon as possible. 

Group X Classes at Murphy Health & Fitness

Do I have to be a Silver Sneakers member to attend the Silver Sneakers fitness classes?

Silver Sneakers fitness classes are available to anyone who wishes to attend. 

How old do I have to be to take a Group X class?

A child, age 12-15, may attend Group X classes accompanied by a parent or guardian. To work out alone, a gym member must be 16 years of age or older. 

Do I have to pre-register for Group Fitness Classes?

It is recommended to pre-register for group fitness classes as some class space is limited. Download the app to register for a class. Find the app download information here – http://murphyhealthandfitness.com/murphy-health-fitness-app/

Does my gym membership include Group X classes?

If you have a Premium Membership, yes!  If not, you can upgrade to a Premium membership at the club.